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Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Voice of the Customer, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


Henning Hansen
By Henning Hansen
02/04/2016

For Confirmit, the start of 2016 is particularly exciting as it marks the 20th anniversary of the founding of the company. More of that later – first, a quick look back at 2015.

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ACE Awards Team
By ACE Awards Team
01/27/2016

We’re delighted to announce that the Confirmit ACE Awards are back and we’re now accepting nominations from customers.

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Confirmit Team
By Confirmit Team
01/20/2016

An engaged workforce is at the heart of an engaged customer base. The Voice of the Employee is your sure-fire route to increasing employee engagement – and that means reduced churn, lower costs and a strong corporate culture.

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Confirmit Team
By Confirmit Team
12/22/2015

In 2014, RS Components undertook a strategic Voice of the Customer (VoC) program with the aim of systematically and consistently capturing insights into the customer experience across their organization through real-time reporting – including individual case management.

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Sarah Simon
By Sarah Simon
12/18/2015

Abby Wambach, US soccer legend, played her final game on 16th December 2015. For fans of the sport, especially here in the USA, watching Ms. Wambach leave the field one last time was an emotional moment.

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