﻿<?xml version="1.0" encoding="utf-8"?><rss version="2.0"><channel><title>Confirmit Events</title><link>http://www.confirmit.com/</link><description>The up tp date Events.</description><copyright>Copyright 2009 Confirmit.</copyright><item><pubDate /><title>AMA Annual Marketing Research Conference</title><description>This year's AMA Annual Conference will showcase the newest marketing innovations from the leading companies in consumer business research and global trends. You'll gain insight into the world of marketing and discover new ways to invigorate your business. &lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AMA-Annual-Conf-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AMA-Annual-Conf-2010.aspx</guid></item><item><pubDate /><title>ASSIRM Online Research Event</title><description>ASSIRM and ESOMAR unite again after last year's success. You'll have the opportunity to hear presentations on the latest innovations and findings from industry leaders to help grow your business.&lt;br /&gt;
&lt;br /&gt;
NOTE: Final date TBD, possibilities: November 8, 9, 11, 12.&lt;br /&gt;
&lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/ASSIRM-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/ASSIRM-2010.aspx</guid></item><item><pubDate /><title>ASTD International Conference and Expo </title><description>&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif'"&gt;&lt;font size="2"&gt;&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif'"&gt;
&lt;p style="margin: 0in 0in 0pt"&gt;ASTD's 2010 International Conference &amp;amp; Exposition will play host to numerous professionals looking to better their training and workplace practices. Attendees are particular about their work performance and eager to learn about new products and services to improve their organizations.&lt;/p&gt;
&lt;/span&gt;&lt;/font&gt;&lt;/span&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(9).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(9).aspx</guid></item><item><pubDate /><title>CA World</title><description>The largest worldwide meeting of CA customers, executives, business partners and IT leaders. These 5 days will open up a new light on IT management that will benefit your company throughout the year. Various sessions will touch on how to automate, improve efficiency and ultimately grow your business.&lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(25).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(25).aspx</guid></item><item><pubDate /><title>CASRO 15th Annual Technology Conference</title><description>&lt;p&gt;This year's CASRO Tech Conference will highlight the newest innovations in the Market Research industry. Several keynote speakers will share their most recent experiences with the evolving industry.&lt;/p&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(12).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(12).aspx</guid></item><item><pubDate /><title>CASRO 35th Annual Conference</title><description>&lt;p&gt;CASRO's Annual Conference will bring research professionals together to discuss and explore various trends in the research industry.&lt;/p&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/CASRO-35th-Annual-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/CASRO-35th-Annual-2010.aspx</guid></item><item><pubDate /><title>CRM Evolution 2010 Conference &amp; Evolution</title><description>This year's event will cover:&lt;br /&gt;
- Streamline business processes &lt;br /&gt;
- Create great customer experiences &lt;br /&gt;
- Improve customer satisfaction and loyalty &lt;br /&gt;
- Generate high returns on CRM investments &lt;br /&gt;
- Prepare for customer trends that are reshaping the marketplace &lt;br /&gt;
- Leverage technologies that will change customer relationships &lt;br /&gt;
- Benefit from Web 2.0 and Social CRM &lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(34).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(34).aspx</guid></item><item><pubDate /><title>Customer Retention Conference</title><description>Attend Marketing Week&amp;rsquo;s Customer Retention Conference to hear from a panel of retention and customer experience experts about their winning strategies. They'll share with you how to become a truly customer focussed business by executing campaigns that:&lt;br /&gt;
&lt;br /&gt;
- Create engaging, trust-based relationships with your valuable customers &lt;br /&gt;
- Deliver optimal retention throughout their full lifecycle &lt;br /&gt;
- Maximise the return from your marketing spend &lt;br /&gt;
&lt;p&gt;&lt;br /&gt;
&amp;nbsp;&lt;/p&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(22).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(22).aspx</guid></item><item><pubDate /><title>ECEW European Customer Experience World</title><description>&lt;p&gt;ECEW European Customer Experience World will explore strategies to adjust to the changing demands of customers. At this conference you'll learn about new ways and tools to create a better experience for your customers so that you build your business and improve your bottom line.&lt;/p&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(11).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(11).aspx</guid></item><item><pubDate /><title>ESOMAR Asia Pacific </title><description>&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif';"&gt;&lt;font size="2"&gt;&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif';"&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;Asia Pacific 2010: Eyes on Asia will explore how the global economy now looks to Asia as the driving force and how to capitalize on this industry as it continues to grow. Industry leaders will host discussions on strategies to adopt to react to the shifting economy.&lt;/p&gt;
&lt;/span&gt;&lt;/font&gt;&lt;/span&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Asia-Pacific.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Asia-Pacific.aspx</guid></item><item><pubDate /><title>ESOMAR Asia Pacific</title><description>ESOMAR APAC explores what we can expect from Asia in the fields of marketing and marketing research - new approaches, insights, secrets to sustainable growth and methodologies.&amp;nbsp;</description><link>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Asia-Pacific.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Asia-Pacific.aspx</guid></item><item><pubDate /><title>ESOMAR Congress </title><description>&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif';"&gt;&lt;font size="2"&gt;&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif';"&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;Odyssey 2010 will dive into the challenges created by the merging of traditional research methods and new thinking. Various sessions will explore how to adjust your research strategies to accomodate to a changing industry.&lt;/p&gt;
&lt;/span&gt;&lt;/font&gt;&lt;/span&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Congress-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Congress-2010.aspx</guid></item><item><pubDate /><title>ESOMAR Congress 2009</title><description>ESOMAR Congress explores the challenges ahead for markets, business, and society while explaining how research provides ethical, responsible and creative food for thought, recommendations, and guidelines to help lead the way for better decision making and results.</description><link>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Congress-2009.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Congress-2009.aspx</guid></item><item><pubDate /><title>ESOMAR Online Research</title><description>Explore the benefits of online research as a valuable decision-making tool. Take a look at the bigger business spectrum while pushing for internal excellence by exploring and confronting the roles of suppliers, agencies and end-clients.&lt;br type="_moz" /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Online-Research-.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Online-Research-.aspx</guid></item><item><pubDate /><title>ESOMAR Online Research 2010</title><description>&lt;span lang="EN-US" style="font-family: &amp;quot;Arial&amp;quot;, &amp;quot;sans-serif&amp;quot;"&gt;&lt;font size="2"&gt;&lt;span lang="EN-US" style="font-family: &amp;quot;Arial&amp;quot;, &amp;quot;sans-serif&amp;quot;"&gt;
&lt;p style="margin: 0in 0in 0pt"&gt;E-Universe: The Power of Listening&lt;br /&gt;
&lt;br /&gt;
This year's event will explore on the upswing of social media and power of the consumer. Plus, learn how to capitalize on navigation of online panels and social networks for maximum business opportunities.&lt;/p&gt;
&lt;/span&gt;&lt;/font&gt;&lt;/span&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Online-Research-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/ESOMAR-Online-Research-2010.aspx</guid></item><item><pubDate /><title>Forrester's Customer Experience Forum </title><description>Forrester's Customer Experience Forum 2010 will investigate how Customer Experience professionals can improve their practices to create a link between good customer experience and increased customer loyalty.</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(16).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(16).aspx</guid></item><item><pubDate /><title>IBDG Digital Marketing Directors Strategy Meeting </title><description>Strategy meetings provide a platform to build relationships at a senior level, identify new opportunities, exchange knowledge and discuss future development strategies, and keep abreast of solutions and technologies.</description><link>http://www.confirmit.com/corp/news-and-events/events/IBDG-Digital-Marketing-Directors-Strategy-Meeting-.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/IBDG-Digital-Marketing-Directors-Strategy-Meeting-.aspx</guid></item><item><pubDate /><title>IBDG Digital Marketing Strategy Meeting </title><description>&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif'"&gt;&lt;font size="2"&gt;&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif'"&gt;
&lt;p style="margin: 0in 0in 0pt"&gt;A chance for marketing directors and other&amp;nbsp;top executives&amp;nbsp;to connect&amp;nbsp;with technology and other service providers to further develop their digital strategies.&lt;/p&gt;
&lt;/span&gt;&lt;/font&gt;&lt;/span&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(5).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(5).aspx</guid></item><item><pubDate /><title>IBDG Digital Marketing Strategy Meetings </title><description>&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif';"&gt;&lt;font size="2"&gt;&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif';"&gt;
&lt;p style="margin: 0in 0in 0pt;"&gt;A chance for marketing directors and other&amp;nbsp;top executives&amp;nbsp;to connect&amp;nbsp;with technology and other service providers to further develop their digital strategies.&lt;/p&gt;
&lt;/span&gt;&lt;/font&gt;&lt;/span&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(17).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(17).aspx</guid></item><item><pubDate /><title>IIR THE Market Research Event</title><description>&lt;span style="font-size: small;"&gt;&lt;span style="font-family: Arial;"&gt;&lt;strong&gt;It&amp;rsquo;s not enough for researchers to just come to the table, they are expected to deliver value.&amp;nbsp; The Market Research Event brings together hundreds of the leading market researchers across the globe to exchange cutting edge knowledge and learn what's new, next and critical in market research.&lt;/strong&gt;&amp;nbsp; This event is designed to address all your needs as a researcher.&amp;nbsp; With more than 125 speakers and close to 800 participants, this is the most comprehensive research learning engagement of the year.&amp;nbsp; Assemble with your industry and get the experience of 6 conference all in one trip! &lt;/span&gt;&lt;/span&gt;&lt;br /&gt;
&lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/IIR-MR-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/IIR-MR-2010.aspx</guid></item><item><pubDate /><title>IIR THE Market Research Event 2009</title><description>Learn how to drive your business forward by learning more about how to incorporate the most up to date research techniques in your business.&amp;nbsp;&lt;br type="_moz" /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/IIR-THE-Market-Research-Event-2009.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/IIR-THE-Market-Research-Event-2009.aspx</guid></item><item><pubDate /><title>IQPC Call Centre Week Canada</title><description>&lt;p&gt;It is no secret that the last 18 months has created a challenging environment  for Call Centres. Attend IQPC&amp;rsquo;s &lt;strong&gt;Call Centre Week Canada&lt;/strong&gt;  conference to find &lt;strong&gt;new&lt;/strong&gt; and &lt;strong&gt;innovative&lt;/strong&gt; ways to  boost employee morale, balance cost cutting with improved productivity and at  the same time as increasing levels of customer service.&lt;/p&gt;
&lt;h2&gt;Learn How To:&lt;/h2&gt;
&lt;ul sizcache="4" sizset="26"&gt;
    &lt;li&gt;&lt;strong&gt;Empower&lt;/strong&gt; and motivate frontline agents with focused training  and programs&lt;/li&gt;
    &lt;li&gt;&lt;strong&gt;Analyze&lt;/strong&gt; the true ROI of an enhanced customer experience&lt;/li&gt;
    &lt;li&gt;&lt;strong&gt;Evaluate&lt;/strong&gt; new technologies that will drive efficiency and  productivity&lt;/li&gt;
    &lt;li&gt;&lt;strong&gt;Inspire&lt;/strong&gt; excellence through hands-on leadership&lt;/li&gt;
    &lt;li&gt;&lt;strong&gt;Develop&lt;/strong&gt; ideas to optimize efficiencies through leaner  processes and costs&lt;/li&gt;
    &lt;li&gt;&lt;strong&gt;Transition&lt;/strong&gt; changes in your Call Centre seamlessly&lt;/li&gt;
&lt;/ul&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/IQPC-Call-Centre-Week-Canada.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/IQPC-Call-Centre-Week-Canada.aspx</guid></item><item><pubDate /><title>LIMRA Marketing and Research Conference</title><description>LIMRA will take a look at the current environment and discuss creative ideas and discover new opportunities in this complex industry from both the marketing and research perspectives</description><link>http://www.confirmit.com/corp/news-and-events/events/LIMRA-Marketing-and-Research-Conference.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/LIMRA-Marketing-and-Research-Conference.aspx</guid></item><item><pubDate /><title>Listen Up!  Farmers Insurance Voice of the Customer Webinar</title><description>Join us for a webinar in which &lt;b&gt;Debra Lechner, Assistant VP of Customer Insight at Farmers Insurance&lt;/b&gt; will discuss how Farmers Insurance created a &lt;b&gt;Voice of the Customer program&lt;/b&gt; that provides management with real-time tools to make decisions, helped re-engineer business processes and motivated employees to strive for &lt;b&gt;excellent customer experiences.&lt;/b&gt;&lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/Listen-Up-Webinar.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/Listen-Up-Webinar.aspx</guid></item><item><pubDate /><title>MRA 2009 Annual Conference &amp; RIF</title><description>Learn from influential speakers who will discuss real business issues and network with peers who face the same business challenges.</description><link>http://www.confirmit.com/corp/news-and-events/events/MRA-2009-Annual-Conference-and-RIF.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/MRA-2009-Annual-Conference-and-RIF.aspx</guid></item><item><pubDate /><title>MRA Annual Conference and RIF</title><description>MRA's Annual Conference will bring together market research professionals to discuss various issues affecting the industry and how to adjust your organization to accomodate to these changes. Use this opportunity to exchange ideas and strengthen your business practices.</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(14).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(14).aspx</guid></item><item><pubDate /><title>MRIA Annual Conference</title><description>MRIA is the leading voice of the marketing and public opinion research and marketing intelligence industry in Canada. Join an extensive group of decision-makers and senior-to mid-level marketing research buyers to discuss the newest discoveries in the market research industry. Various sessions will allow you to gain more insight on the impact decision making can have on your business. &lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(26).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(26).aspx</guid></item><item><pubDate /><title>MRS: Research </title><description>&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif'"&gt;&lt;font size="2"&gt;&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif'"&gt;
&lt;p style="margin: 0in 0in 0pt"&gt;Research 2010: The Annual Conference will once again bring light to the most exciting discoveries in market research. Key note speakers will address how the research industry is evolving and how to adjust your strategy for the greatest return. &amp;nbsp;&lt;/p&gt;
&lt;/span&gt;&lt;/font&gt;&lt;/span&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(6).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(6).aspx</guid></item><item><pubDate /><title>MRS: Research 2009</title><description>This year's program is filled with contributors who will stimulate and provoke thinking and debates in an effort to tackle some of research's most contentious topics.</description><link>http://www.confirmit.com/corp/news-and-events/events/MRS--Research-2009.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/MRS--Research-2009.aspx</guid></item><item><pubDate /><title>PMRG - Annual National Conference </title><description>&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif'"&gt;&lt;font size="2"&gt;&lt;span lang="EN-US" style="font-family: 'Arial','sans-serif'"&gt;
&lt;p style="margin: 0in 0in 0pt"&gt;This year's conference, &amp;quot;Waves of Change: Preparing Wisely for Healthcare's Uncertain Future&amp;quot; will delve into the evolving healthcare industry. Various sessions and panel discussions will touch on the trends and challenges now faced by many professionals in the industry.&lt;/p&gt;
&lt;/span&gt;&lt;/font&gt;&lt;/span&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/PMRG---Annual-National-Conference.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/PMRG---Annual-National-Conference.aspx</guid></item><item><pubDate /><title>PMRG - Annual National Conference</title><description>PMRG will focus on various methodologies, future thinking, overall strategy, budget restraints, considerations for existing and new brand success, and positioning a brand for maximum potential in a volatile marketplace.</description><link>http://www.confirmit.com/corp/news-and-events/events/PMRG---Annual-National-Conference.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/PMRG---Annual-National-Conference.aspx</guid></item><item><pubDate /><title>Research &amp; Results</title><description>Research &amp;amp; Results is the German trade show for the market research industry. With more than 130 companies exhibiting and 90 workshops, you'll have the opportunity to network with many different players in the market research industry. &lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/Research-Results-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/Research-Results-2010.aspx</guid></item><item><pubDate /><title>Richmond Events: The Market Insight Forum </title><description>&lt;p&gt;The Market Insight Forum provides an atmosphere for industry professionals to network and facilitate new business development.&lt;/p&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/Richmond-Events--The-Market-Insight-Forum.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/Richmond-Events--The-Market-Insight-Forum.aspx</guid></item><item><pubDate /><title>Richmond Events: The Market Insight Forum</title><description>This conference program taps the minds of key senior market research professionals to capture the latest in industry thinking while providing plenty of time to network.</description><link>http://www.confirmit.com/corp/news-and-events/events/Richmond-Events--The-Market-Insight-Forum.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/Richmond-Events--The-Market-Insight-Forum.aspx</guid></item><item><pubDate /><title>Semo: The French Market Research Event</title><description>&lt;p&gt;The largest French Market Research event. The perfect platform for professionals in market research, media and opinion survey market. In the course of two days, thousands of visitors will attend various presentations and vendors will be on hand to exhibit the most cutting edge research tools.&lt;/p&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/SEMO-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/SEMO-2010.aspx</guid></item><item><pubDate /><title>SMRD - Swedish Market Research Day</title><description>&lt;p&gt;Don't miss Scandanavia's largest Market Research event!&lt;br /&gt;
&lt;br /&gt;
&lt;b&gt;Pat Molloy, Confirmit's Chief Strategy Officer, will be presenting at 11:20 on Confirmit Horizons v15: The Launch.&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;Learn more about the new features and benefits&amp;nbsp;of the product as well as an explanation of the background to the launch&amp;nbsp;and a &amp;ldquo;peek behind the scenes&amp;rdquo; of Confirmit. Pat will give insight into&amp;nbsp;some of the processes Confirmit goes through in getting a major new upgrade into the market.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Other presentations will include:&lt;br /&gt;
-&amp;nbsp;Ray Poynter, The Future Place, UK: WOW effects&amp;nbsp; through advanced quantitative methods.&lt;br /&gt;
- ESOMAR&amp;rsquo;s Young Researcher of the year: Annelies Verhaege, InSites Consulting, Belgium: Social Media Netnography or &amp;quot;How to Get Answers Without Posing Questions&amp;quot;&lt;br /&gt;
- Val Karruck, ToLuna: Mobile and wireless research - What is Done and What Could Be Done&lt;br /&gt;
&amp;nbsp;&lt;/p&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(23).aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/AAPOR-64th-Annual-Conference-(23).aspx</guid></item><item><pubDate /><title>SOCAP Annual Conference</title><description>Join us at this exciting event that will address Consumer Engagement with an emphasis on: Social Media, Customer Care Meets Marketing and Sustainability. Social networking has opened up an entire new way to interact with consumers. Visit the conference website to learn more about the educational sessions and activities that will be featured at this year's event.&lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/SOCAP-Annual-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/SOCAP-Annual-2010.aspx</guid></item><item><pubDate /><title>Telco eCare &amp; Billing Output 2010</title><description>Telco eCare and Billing Output is a two-track program designed to show operators how to deliver an outstanding self-care and billing output experience -- while driving out costs and operations overhead. &lt;br /&gt;
&lt;br /&gt;
Together, these tracks give you the latest on tools, technologies and know-how to improve operations, find ways to upsell, drive up customer satisfaction and lower print and operations overhead.&lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/telco-ecare-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/telco-ecare-2010.aspx</guid></item><item><pubDate /><title>Voice of the Customer Retreat</title><description>This year&amp;rsquo;s Voice of the Customer Conference will focus on techniques and tools for dealing with this complex new customer world.&lt;br /&gt;
&lt;br /&gt;
We&amp;rsquo;ll look at how to engage with the full spectrum of corporate buyers and users. How to create great online forums for technical experts. How to cultivate loyalists and champions. How to develop analytic models to manage key customer segments. How to &amp;ldquo;listen to the chatter&amp;rdquo; of the thousands of people who talk to you (and to each other) about your business. And much more.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;</description><link>http://www.confirmit.com/corp/news-and-events/events/VOC-Retreat-2010.aspx</link><guid>http://www.confirmit.com/corp/news-and-events/events/VOC-Retreat-2010.aspx</guid></item></channel></rss>